News & Columns > Kathy Bowling > Bowling for Business: Everything but the Kitchen Link

Bowling for Business: Everything but the Kitchen Link

The Top 10 Things You Should be doing on LinkedIn

By Kathy Bowling
Monday, October 5, 2009

Characters linked together (Photo by Fotolia.)

I'm often on the Internet for work. Really…it's for work. So, it isn't my fault that I was so engrossed in posting to social media accounts last week that I failed to wake up my 13-year-old daughter for school. At least that's my story; and I'm sticking to it.

Unfortunately, the argument didn't hold much weight when Kaitlin bounded up the stairs at 9:30 a.m. with both barrels loaded, screaming, "Mom, what are you doing? Did you forget about me? You made me miss the bus."

And then the bombshell: "Are you playing on your computer again?"

Now, admittedly, I spend a lot of time on my laptop. And, when I'm not on it, I'm usually developing arthritic cramps in my fingers by typing on my tiny Crackberry keyboard. But, there's a reason for my obsession. Like most boutique advertising and public relations agencies, our firm is all about communication. We help people connect with current and potential customers and business associates by linking them with tools of the trade like brochures, fliers, press releases and websites.

But, my favorite method for communication is social media. I look forward to updating and reading posts and checking out photo uploads from friends on sites like Facebook, Twitter and Flickr. And, when it comes to business, it's all about LinkedIn.

"What is it you do all day on the computer, anyway?" Kaitlin continued her somewhat justifiable tirade while looking over my shoulder. "Are you on MySpace?"

"No. This is for professionals. It's called LinkedIn," I countered.

"Looks like MySpace to me." she said. "Photos, groups, comments."

"Well, it's not for teenagers. Most of the people on LinkedIn are 40 years old and have household incomes of more than $100,000 a year," I explained. "Besides, look at the pictures. People are wearing suits. Their posts are boring. And, very few of them are smiling."

"True," she admitted. "So, it's sort of like MySpace for old people."

To end the argument, I relented. "Exactly."

But, in reality, there is a lot more to LinkedIn than my daughter's rudimentary assessment. Launched in May 2003, the site is the largest professional network in the world, with 25 million members representing 150 industries.

According to Krista Canfield, public relations manager for LinkedIn, "Basically what LinkedIn does is help professionals accelerate their success."

Consider this assessment of the site by the folks who brought us the Social Media Bible:, "Anytime there is a tool that millions of people in one place at one time all with common interests are clamoring to use, you, as a businessperson, need to understand and take part of it."

But where do you begin?

The Top 10 Things You Should be doing on LinkedIn

1. Create a profile.

Like other networking sites, LinkedIn has a user-friendly platform. So you don't have to be a computer prodigy to follow the step-by-step tutorial in order to set up your free account. Just login to LinkedIn and get started.

2. Complete your profile.

Incomplete profiles send the wrong message. Make sure you list current and previous employment, education, honors and awards, even if you are not looking for a job.

3. Invite friends and associates.

LinkedIn is all about connections. Remember the classic Faberge Organic Shampoo commercial where Heather Locklear (yes, it was her) asked us to tell two friends about their shampoo so they would tell two friends…and so on, and so on? With LinkedIn, you will be able to connect with "first-tier" associates as well as connections' connections, and so on, and so on…

4. Seek introductions.

People debate the ideal number of connections. Some say that a list of more than 100 is too difficult to manage, while others argue; the more, the better. While the jury is still out, according to noted author and social media guru Guy Kawasaki, "People with more than 20 connections are 34 times more likely to be approached with a job opportunity than people with less than five."

5. Write recommendations.

Take a few minutes to recommend your colleagues. When you post your referral, LinkedIn will send it for approval, asking the person you recommended to write a recommendation for you. This is worth the investment because, as I've learned from my membership in the SBBE chapter of BNI, the largest networking group in the real world, givers always gain.

6. Join groups.

Whatever your expertise or interest, a LinkedIn group exists. And, you can join up to 50 of them. I recommend you connect with a couple of key professional groups within your industry, as well as alumni groups, both from college as well as high school, and even past companies. When your membership is approved, you get to display the group logo on your profile. How cool is that?

7. Invite group members to join your network.

Once you're admitted to a new group, seek out strategic connections inside that group.

8. Micro-blog.

LinkedIn allows for short posts called Status Updates. Most people learned, early on, not to use this feature to report their breakfast menu. Instead, use it to provide industry info and relevant links. Posting once or twice a day is generally considered polite etiquette in LinkedIn Land.

9. Look for a job, a sale or a partnership.

According to communications' guru Guy Kawasaki, "Most people use LinkedIn to "get to someone" in order to sell their product or service, form a partnership, or land a job.

10. Participate in discussions.

Follow group discussions. This is your chance to share your two cents and to learn from others. You can also take advantage of your connections by asking for advice.

So, on my next status update, I'm going to pose a question; "Where is the best place to buy an alarm clock for a sleepy teenager?"

Until next week, I'll be Bowling for Business.

This article was first published on Sunday, October 4, 2009 at 8:01 pm. This article has been viewed 616 times.

Kathy is the Chief Operating Officer at Mountain Marketing Group, a boutique advertising and public relations agency located in Lake Arrowhead, California. She has also worked as a staff member, public relations consultant and/or freelance writer for several non-profit organizations such as Azusa Pacific University, the City of Glendora, Foothill Presbyterian Hospital and St. Bernardine Medical Center.

Her writing has appeared in numerous regional and national publications such as A & U Magazine, Christianity Today, Woman's World Magazine, San Bernardino Sun, and Healthwise. Mountain Marketing Group clients include architects, builders, business developers, business consultants, church and para-church organizations, claims management corporations, contractors, financial advisors, real estate brokers, health care practitioners, health & beauty experts and more.

Kathy studied at Azusa Pacific University and the University of Colorado at Boulder, graduating with a BA in Communication Studies and a minor in Business Administration.

The views expressed in this article do not necessarily reflect those of RIMOFTHEWORLD.net. This column is copyrighted by Kathy Bowling.